Question 1

What is your pickup location & policy?

Accepted Answer

Sweet from Scratch is a licensed residential bakery located in Belmont, MA. Orders are available for pickup from our home kitchen; the specific address will be provided in your order confirmation email. We also offer local delivery for an additional fee.

Question 2

What are your delivery fees?

Accepted Answer

We offer free delivery (with a minimum order) for our closest neighbors within 4 miles of Sweet from Scratch! For deliveries between 4 and 10 miles, there is a $50 delivery fee. If you’re a bit further away (over 10 miles), just reach out and we’ll provide a custom delivery quote.

Question 3

What forms of payment do you accept?

Accepted Answer

We accept a variety of payment methods keeping things simple and stress free!
Digital: Credit Cards & Bank Transfers (via direct links in your invoice)
Apps: Venmo
Traditional: Cash or Check

Question 4

Can I pay when I pick up my order?

Accepted Answer

To secure your date on my calendar, a 50% deposit is required at the time of booking. Your order or event is officially confirmed once the deposit is received. The remaining balance can then be paid conveniently at the time of pickup.

Question 5

What is your cancellation or rescheduling policy?

Accepted Answer

Because each order is custom-made specifically for you, deposits are non-refundable. If you need to reschedule your order or event, please reach out as soon as possible! I will do my absolute best to accommodate a new date based on my current availability so we can find a solution together.

Frequently Asked Questions

What is your pickup location & policy?

What are your delivery fees?

What forms of payment do you accept?

Can I pay when I pick up my order?

What is your cancellation or rescheduling policy?